Support
Answers to the most common questions about Moonbow Isles. If yours is not here, write to us with the form below and we will help.
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How do I restore my Moonbow Isles purchase?
Sign in with the same Apple Account you bought with, open the unlock card from the title screen and choose Restore. Family members get the full game through Family Sharing.
My progress is not on my other device
Check that iCloud is on for the game in your device Settings and in the game’s Settings. Saves merge as they arrive, and a merge never takes away anything you have earned.
How do I sign in to Game Center?
Use the Game Center button on the title screen. The game never interrupts play to ask.
How do I read a lesson again?
Press and hold the Prism to open the list of lessons you have met.
The game runs slowly on my device
Ray tracing is optional. In Settings, turn it to Performance mode or switch it off.
How do I play on Apple TV?
Swipe or click to move the cursor, click the center to pick up a gem, and swipe to swap it. A game controller works too.
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